Chip's Quips
A tiny spark of wit for a highly flammable world

Ideas for better a better conversation medium

July 27th, 2008 3:51:00 pm pst by Sterling Camden

I work remotely 98% of the time.  Most of the communications, materials, and products are transported over email.  It’s pretty easy and handy, but fragile.  It’s the Internet equivalent of passing notes with paper airplanes.   I’ve looked into a lot of alternatives (corporate wiki/blog or online groups come about the closest), but none of them seem quite sufficient.  So I’m thinking of building something myself.  Following is an informal first stab at a list of my requirements.  Maybe someone can guide me to something that already exists?

  1. Conversation-oriented.  Automatic threading of conversations.
  2. Privacy must be tunable.  Whoever starts a conversation automatically becomes its moderator, and then invites participants.  The author may then designate other moderators as well.  Moderators may invite individual users or pre-defined groups of people, and grant them rights to the conversation.  Rights include (at minimum) the ability to read a conversation, the ability to respond, the ability to add tags, and the ability to moderate.  Two special groups receive no notifications but can be granted rights:  “All registered users” and “Anonymous users”.  The latter group may only be granted “read” privileges.  Default privileges for new conversations must be user-configurable.
  3. Only registered users may start a conversation or define a group.  The registration process has to be just painful enough to prevent automated registration.
  4. Moderators may ban users from a conversation, or any future conversations they moderate.  Registered users may “Mark as spam” or “Flag inappropriate” to provide input to the moderator and the site host.  Moderators may establish automated rules for expulsion from conversations based on that input (including the rights granted to the users who provided it), and site hosts may establish automated rules for deletion of accounts (with tunable warnings in both cases).
  5. A node in a conversation may be linked to other conversations by moderators or users with “respond” access – each link will only be visible to a user if they have read rights to the other conversation.
  6. Moderators may select portions of an existing conversation to designate as a separate conversation, optionally linked from the original.  New moderator(s) may then be designated for the new conversation, and rights and membership may be independently assigned.  Moderators may relinquish their moderator status, if at least one other moderator exists for the conversation.
  7. Moderators may delete conversations, remove participants, or remove/edit individual responses.
  8. A user may be a member of any number of groups, at the discretion of the group’s moderator and the consent of the user.  A user may request to be added to a group (if the moderator makes it visible to them), or the moderator may invite the user.  Groups have the following rights:  users/groups who can see that the group exists, users/groups who can see the list of the group’s members, users/groups who are members of the group, and users/groups who can moderate the group.  Any registered user may create a new group, and they become its moderator by default.  The fact that a group is a member of another group will only be visible to users who have visibility rights to both groups.  Moderators may rename or delete groups, or delete members from a group.  Any user may copy any group to which they have full visibility (becoming the new group’s moderator), but any users who do not accept the invitation to the new group will not be included.
  9. Users may elect to receive group/conversation invitations from anyone, only specific users/groups, or nobody.  Users may elect to auto-accept invitations in the same manner.  Any invitation that is excluded from being received is automatically rejected.
  10. Users may elect to receive notifications of responses to each conversation in which they are participants, with a tunable user-defined default.  Some rules for determining the default might include the conversation’s author, moderator(s), groups, tags and individual respondents.
  11. Users may configure visibility of each piece of information in their personal profile for groups or individual users.
  12. Must be able to attach any file type to a message.  HTML or plain text  formatting for content.  (Perhaps stick with MIME here).  Provide hook for server to scan for malware and remove.  Attached images and videos can optionally be retrieved in situ as part of the message.  Any file type can be downloaded via a URL provided.
  13. Implement a RESTful API for client/server interaction (over a secure connection).  This allows users to access via either a shared web site or a desktop client.
  14. Each conversation and each response must have a unique permanent URL, both for the API and for the web client.  This allows easy linkage from outside.  Naturally, if the data isn’t readable anonymously and the incoming user is not logged in then the API will respond accordingly, and the web client will prompt for a login.  If a logged-in user does not have rights to view the content, then an appropriate response will be returned instead.
  15. Open-source, with the expectation that multiple conversation servers could spring up.  Anticipate interaction between multiple servers:  for instance, provide the ability for user profiles and group memberships to be shared between servers.

Wow, this is growing more complex the longer I think about it.  But I want to have a way to converse online that’s reliable, as private as I want it to be, and defeats spam.  If I could get everything I’m asking for here, it sounds like it could replace much of the use for email, chat, Twitter, Facebook, and even blogging.  Do I have delusions of grandeur?  What are your thoughts?

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Comment by teeni

I don’t know – there are just so many ways to “socialize” and share on the internet. I have a hard time keeping up with all the applications. If you came up with something that topped them all, I’d be interested, though. ;)

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Comment by Sterling Camden

Thanks for your support, teeni!

 
 
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Comment by rusty camden

I would be very interested to see this dad! Of course, in order to top things like facebook and email you’ll have to provide an extremely pleasing interface also, simple, clean, elegant, like gmail or facebook, and you’ll have to account for things like mobile usersm I know that I get nearly all my email, facebook notifications etc on my blackberry, so you’d need a standardized way to interface with those devices as well. Just some thoughts! Sounds promising!

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Comment by Sterling Camden

Thanks, Rusty!

My thinking is to design starting at the server(s), then an API, then a standard web client. But any client that’s HTTP capable would be able to manipulate it through the API. So I’d expect clients to be designed for mobile/web/desktop. and a variety of clients means a variety of choices for UI. I’d also expect clients to add their own value, like organizing copies or references to conversations into folders, different presentations for notifications and invitations, etc.

The idea has a long way to go, but I think it has merit. I don’t see anything else around that meets my needs.

 
 
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Comment by apotheon Subscribed to comments via email

I think the one thing I’m aware of, closest to what you describe with all those requriements, might surprise you: IRC. After all, there are ways to set up a Web-based gateway to IRC, so that it can be access through a Web chat interface, IRC has quite complex permissions systems built into it, it’s entirely possible to use SSL encrypted connections if the server is set up properly, and so on. You’d probably have to set up your own server to get the right configuration for what you want, though.

. . . and that would probably only hit half your requirements. A few more could be added by adding some features to an existing IRC client, since some of those things could be managed through client features.

If there’s anything else out there that gets closer, I’d really like to know about it.

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Comment by Sterling Camden

Wow, that is surprising. I’ll have to look into that.

 
 
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[...] seemed impossible to me that I could be the only one having these kinds of ideas – and I was correct.  Who else would you expect to be pondering the future of online [...]

 
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